Ambulatory Transportation
Ambulatory Transportation in Greater Charlotte
An ambulatory ride is for the rider who walks, with a cane, a walker, or just a little more time than they used to need. The driver comes to the door, stays close on the steps, and doesn’t leave until they’re checked in.
Who Ambulatory Rides Are For
This is the ride for people who get around on their own but shouldn’t be driving, and for people who could take a taxi but want someone who will walk them in and make sure they reach the right desk. It suits riders with a cane or a walker, and riders whose family can’t be there for every appointment.
How an Ambulatory Ride Works
Book ahead.
Call or use the form at least 24 hours before. Tell us about the walker or cane, the addresses, and whether someone is riding along.
At your door.
Your driver knocks, walks beside you on the steps, and matches your pace to the van.
A calm ride.
You settle in, and the walker rides along. The driver takes the route without any rush.
All the way inside.
The driver walks you to the front desk, and on the way home, back to your own door.
Where Riders Go
- Doctor & Specialist Visits
- Physical Therapy & Rehab
- Dialysis
- Chemotherapy & Radiation
- Pharmacy & Errands
- Adult Day Programs
- Church & Family Events
- Airport
Know someone who shouldn’t be making the trip alone anymore? Let’s book their ride.
What Every Ride Includes
A hand when you want it.
The driver is beside you on the steps and lets you set the pace.
Door through door.
From your door to the appointment, and back again.
One companion free.
A family member or caregiver rides at no charge.
Live tracking.
Follow the van on a private link, from pickup to drop-off.
Common Questions
Do I need a doctor’s order?
No. Anyone can book an ambulatory ride, for any appointment or errand.
Will the driver come inside to get me?
Yes. Every ride is door through door. The driver comes inside to get you and walks you in at the other end.
Can I bring my walker?
Yes. Walkers, canes, and rollators ride along at no charge.
Can a family member come with me?
Yes, one, at no charge.
Are you an ambulance?
No. We are non-emergency transportation for riders who are stable and ready to travel. In an emergency, always call 911.
Book an Ambulatory Ride
Call 980-860-2085, Monday through Friday from 7 AM to 5 PM, or send a booking request online any time.