Our Services
Medical Transportation Services in Greater Charlotte
Whether the rider walks, uses a wheelchair, or needs a reclining chair for the trip, the ride works the same way. It is booked ahead, quoted up front, and driven door through door by someone who has time for the person in the van.
Wheelchair, Ambulatory & Stretcher-Alternative Rides
Wheelchair Transportation
For riders who use a wheelchair every day, and for riders who need one just for the trip. You ride in your own chair or one of ours, secured before the van moves, with the driver at your side from your front door to the check-in desk.
Ambulatory Transportation
For riders who walk, with or without a cane or walker. The driver stays close on the steps and walks with you all the way in.
Stretcher Alternative
For riders who can’t sit in a standard wheelchair for the length of a trip. Our reclining transport chair, the Broda Traversa, comes to the bedside, tilts to where the rider is comfortable, and keeps them seated and secured for the whole ride, including trips across county lines.
Describe the rider to us, and we’ll recommend the right ride.
What Every Ride Includes
Door-through-door help.
From inside your home to the front desk, and back to your door on the return.
A wheelchair if you need one.
Ask when you book, and one comes with the van.
One companion, no charge.
A family member or caregiver rides along free.
Live ride tracking.
A private link shows the van on the map, from pickup to drop-off.
Where Riders Go
- Dialysis
- Chemotherapy & Radiation
- Doctor & Specialist Visits
- Physical Therapy & Rehab
- Hospital Discharges
- Moves Between Facilities
- Adult Day Programs
- Pharmacy & Errands
- Church, Weddings & Family Events
- Airport
Booking, Hours & Payment
- Booking.
- Call 980-860-2085 or use the online form at least 24 hours before the ride. Nights, weekends, and holidays are available by advance booking, with an after-hours fee.
- Hours.
- Phones are answered Monday through Friday, 7 AM to 5 PM.
- Round trips and waiting.
- Round trips are welcome. If you’d like the driver to wait through the appointment and bring you home, a wait fee applies, based on how long the wait is.
- Pricing.
- Every ride is quoted up front, by phone. We are a private-pay and facility-pay service and do not bill Medicaid or insurance.
- Payment.
- Credit and debit cards for private rides. Facility accounts are invoiced.
- Cancellations.
- A cancellation or no-show fee of half the base rate applies.
Longer Trips
Rides beyond our nine counties, and stretcher-alternative rides across county lines, are welcome. Call with both addresses and we’ll quote the trip.
Good to Know
Getting into the van.
Your driver handles the boarding and the securement. You don’t lift anything, and neither does your family.
Something we haven’t covered?
Call and ask. If it’s something we can’t do, we’ll tell you straight.
Book Your Ride
Call 980-860-2085, Monday through Friday from 7 AM to 5 PM, or send a booking request online any time. You’ll have a price before you commit.