Wheelchair, Ambulatory & Stretcher-Alternative Transportation
Non-Emergency Medical Transportation in Greater Charlotte
Carolina Premier Mobility provides wheelchair, ambulatory, and stretcher-alternative transportation across nine counties in and around Charlotte. We are based in Mount Holly, and every ride is quoted up front and driven door through door, at the rider’s pace.
- Fully Insured
- Live Ride Tracking
- One Companion Rides Free
- CPR-Certified Drivers
Every Rider Is a VIP
VIP stands for valued individual person. We chose those words on purpose. The person getting into our van is someone’s mother, father, or friend, and we treat them with the respect and dignity they deserve, starting with their name. It is the ride we would want for our own family.
Wheelchair, Ambulatory & Stretcher-Alternative Rides
Wheelchair
Ride in your own wheelchair, or in one of ours if you ask for it when you book. Your driver brings you into the van, secures the chair before the wheels turn, and stays with you until you’re checked in.
Learn More About Wheelchair Rides
Ambulatory
For riders who walk, with or without a cane or walker. Your driver keeps a hand ready on the steps and matches your pace right to the waiting room.
Learn More About Ambulatory Rides
Stretcher Alternative
For riders who can’t sit in a standard wheelchair for the length of a trip. They ride in a Broda Traversa, a reclining transport chair made for medical transportation. We help them from the bed into the chair, tilt it to where they’re comfortable, and keep them secured and settled for every mile, including trips across county lines.
Learn More About Stretcher-Alternative RidesDon’t know which service to get? Call us, and we’ll plan the ride around the rider.
Why Carolina Premier Mobility
What We Promise
We come from healthcare, and we know what a ride has to do for the person in it. Here is how we make sure it does.
On time for the appointment.
A missed ride can mean a missed treatment, and for someone on dialysis or in the middle of chemotherapy that is not a small thing. We plan every pickup with time to spare, so the appointment happens.
Booked means booked.
The question behind every booking is whether the van will actually come. It will. We take on only what we can honor, and on the day of the ride you can follow the van on a live tracking link, block by block.
No long waits.
Nobody should sit in a lobby for an hour wondering whether their ride forgot them. Your pickup time is built around your appointment, with room for the visit to run long, and your driver can wait through it and bring you straight home.
Questions before you book? Call, and we’ll tell you exactly how the ride would go.
How to Book a Ride
Call or click.
Call 980-860-2085 or click Book a Ride, at least 24 hours before the pickup.
Tell us about the rider.
How they get around, where they’re going and when, and whether someone is coming along. We quote the ride before you confirm anything.
Meet your driver at the door.
They arrive on time, help the rider into the van, and walk them inside. On the way home, they do it all again in reverse.
For Hospices, Hospitals & Care Facilities
Hospice teams, discharge planners, and facility coordinators need a transportation partner who answers the phone and shows up as booked. We serve facility-paid accounts as well as private-pay riders, and a certificate of insurance is available on request.
Where We Go
Nine Counties, From Charlotte to the Foothills
Our home base is Mount Holly, on the Catawba River just west of Charlotte and a short drive from the airport. From there we cover Gaston, Mecklenburg, Lincoln, Cleveland, Catawba, Burke, Iredell, Rowan, and Cabarrus counties: Charlotte and its suburbs to the east, Gastonia and Shelby to the west, Hickory and Morganton toward the mountains, and Statesville, Salisbury, and Concord to the north and northeast. Longer trips are welcome by quote.
- Charlotte
- Huntersville
- Gastonia
- Mount Holly
- Belmont
- Lincolnton
- Shelby
- Hickory
- Morganton
- Statesville
- Salisbury
- Concord
Close to home or three counties over, the care is the same. Let’s set up the ride.
Track Every Ride in Real Time
Know Exactly Where Your Loved One Is, From Pickup to Drop-Off
The moment your driver heads out, you’ll get a private tracking link through our Duet platform. Open it on any phone or computer to watch the van’s location update live, from the curb at pickup, through every mile of the route, all the way to the destination. And again on the trip home.
Available on every ride, at no extra cost.
Tell Us Who’s Riding, and We’ll Do the Rest
Call 980-860-2085, Monday through Friday from 7 AM to 5 PM, or send a booking request online any time. Nights, weekends, and holidays are available by advance booking.