For Facilities & Care Partners
A Transportation Partner for Hospices, Hospitals & Care Facilities
When a patient is ready to go and the ride is late, the whole unit feels it. The family is waiting in the hallway, the bed is needed, and someone on your staff is on the phone instead of with a patient. Ask a facility what it wants from a transportation company and you’ll hear two words: empathy and reliability. Those are the two we built the company on.
What Your Facility Gets
- One number, answered.
- Call 980-860-2085, Monday through Friday from 7 AM to 5 PM, and reach someone who can book the ride. After-hours and weekend rides are booked in advance.
- Rides that happen as booked.
- We confirm the details, plan the pickup with time to spare, and arrive when we say we will.
- Door through door, with a handoff.
- The driver comes to the unit, brings the patient to the vehicle, and at the other end hands them to family or staff.
- Tracking you can share.
- Every ride has a live tracking link your team or the family can open on any phone.
- Billing and paperwork.
- Facility accounts are invoiced, and a certificate of insurance is available on request.
Vehicles are sanitized between riders, we can bring a wheelchair when you ask, and the reclining transport chair is there for patients who need more support than a wheelchair gives.
Who We Work With
We work with hospices first, since that is where a calm, unhurried ride matters most, and with hospitals and discharge planners, rehab and skilled nursing centers, assisted living and memory care communities, dialysis clinics, and adult day programs. We are a private-pay and facility-pay company, and we do not work through brokers or bill Medicaid or insurance.
Have a patient going home this week? Call, and we’ll show you how the first ride goes.
How to Set Up Rides
Call to open an account.
Tell us about your facility, the kinds of rides you book, and how you’d like to pay. We’ll quote your typical trips.
Book by phone or online.
Once the account is open, your staff can call or book through our online facility portal, where they can also see upcoming rides.
We confirm and show up.
You get a confirmation, the driver arrives on time, and the tracking link is there for anyone who wants to follow along.
For Patients Who Can’t Sit Up for the Trip
Our stretcher alternative is the Broda Traversa, a reclining transport chair that comes to the bedside and rises to the height of the bed for the transfer. The chair tilts to where the patient is comfortable and keeps them seated and secured for the whole ride, including trips across county lines. This is not an ambulance service, and we’ll say so when an ambulance is the safer choice.
Set Up a Facility Account
Call 980-860-2085, Monday through Friday from 7 AM to 5 PM. We’ll open the account, quote your usual trips, and get the first ride on the calendar.